All Flow devices come with a hassle-free guarantee.* This includes the repair or replacement and ongoing support of your device.The Flow guarantee is in addition to, and does not affect, the legal rights and remedies that you will have, free of charge, against the person who sold you a Flow device (which may or may not be Flow Recovery), which includes certain legal rights and remedies in connection with defective products and/or products not provided in accordance with your contract with that person *subject to terms & conditions .